Jump to content


Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Please Note:

The iThemes offices will be closed Thursday Nov. 27 and Friday Nov. 28 for Thanksgiving.

Support will be limited, as we allow our support staff to spend some well deserved time off with their families. The iThemes Support team wishes you a great Thanksgiving weekend.

Backupbuddy Dreamhost

dreamhost backupbuddy

This topic has been archived. This means that you cannot reply to this topic.
2 replies to this topic

#1 Guest_Frank_*

Guest_Frank_*
  • Guests

Posted 19 May 2013 - 07:47 PM

Hi,

I was considering buying a license for BackupBuddy, but my site is on Dreamhost, and I read that there are some issues with compatibility.

In another thread on this topic, the forum admin refers another DH user to a BackupBuddy support forum which seems to no longer exist.

So, my question is can I use BackupBuddy with a DH site, and, if so, what kind of support can I expect to receive if I run into difficulties or errors during use?

Thanks.

#2 Dustin Akers

Dustin Akers

    Moderator

  • Moderators
  • Others: All Plugins, All Themes
  • 18,314 posts

Posted 20 May 2013 - 09:50 AM

Hi Frank,

BackupBuddy can work on Dreamhost, but everything regardless of host, comes down to the host's server configurations. Every server is going to have max PHP runtimes and maybe actual limits set by the host. So it's always a question if the server configurations are too strict for a site of whatever size yours is.


Thanks,
-Akers
Welcome to the forums. Be sure to post your questions in the correct forum and don't forget about the new and improved search function located in the top right of the forum pages. The gear/wheel symbol next to the search box will give you more options for advanced searching. Thank you and have a nice day.
PRAISE LORD HELIX

#3 Guest_Mika E. (Ipstenu)_*

Guest_Mika E. (Ipstenu)_*
  • Guests

Posted 23 May 2013 - 12:01 PM

Hi, speaking for DreamHost, we have a lot of people who use BackupBuddy here on our servers. The only issue I've run into was someone with a backup bigger than our temp disk space, but that's pretty easy for us to fix :)

If you need any DH/WP help, feel free to contact me at mika.epstein at dreamhost.com