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Backup Buddy / Import Passwordimport buddy
Posted 22 May 2013 - 03:30 AM
I can't remember the password I used, so I reset it in the wp admin and downloaded the file.
Authentication still fails when I use the new password?
Any ideas what's wrong or how to fix? I see that my support subscription has recently lapsed, which is a bit rough.......
Posted 22 May 2013 - 08:54 AM
Unfortunately, in order for us to be able to help you with this, you would need a current membership. If you are interested in renewing, there is a 25% off discount for returning customers. You can contact email@example.com and they can help you with your purchase if you're interested.
Posted 22 May 2013 - 09:01 AM
Well thanks a lot.
Don't worry - I'm going to look for a different and hopefully more reliable backup method.