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1-Year Limitation

Never mentionned!

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#1 idmeneo

idmeneo

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Posted 10 June 2013 - 02:38 PM

I bought the developer suite one year ago. It was supposed to be unlimited in time and in the number of sites. The licence has been changed to a 1 year fee: I never bought such a thing and I surely would'nt have if it were limited in time.
You have the right to change your business model for new customers but you cannot change the licenses you've solde before!
:angry: :angry: :angry:
I won't recommend your products.

#2 Elise Alley

Elise Alley

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Posted 10 June 2013 - 02:45 PM

Hi idemeo,

I'm sorry for the confusion, but this is not something that we've changed.  Licensing has always only been good for 1 year.  However, after your year is up, you are still able to install and use the products that you've purchased from us.  Licensing is used only for automatic updates and in no way affects the functionality of the plugin.

Again, I apologize if there was any confusion on this.

Thanks,

Elise




Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.