Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Noise Theme, Ibuilder And Easy Digital Downloads
Posted 30 June 2013 - 12:50 PM
I am here because your theme is on the EDD site so compatibility is a go, but what I am really looking for is the builder, the noise theme doesn't work for my product.
Please advise on teh best purchase method, thanks, FG.
Posted 30 June 2013 - 02:35 PM
Builder core (the engine, framework) is included with any purchase of a Builder child theme. Also included is a year of product updates, and access to the members only support forum.
If you need further help with your purchase, you can always contact email@example.com by e-mail,or for any other questions, feel free to ask them here,
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.