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Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

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3 replies to this topic

#1 dayacurley

dayacurley

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Posted 02 July 2013 - 10:05 AM

I'm new to the community and I'm still trying to figure out where to go with general questions.  I have tried to ask questions in the chat, but sometimes the folks in there are so busy having fun and socializing, my questions about business go unacknowledged and unanswered.

Where is the appropriate place to send questions as I learn how this community is set up?

Thanks!

#2 Elise Alley

Elise Alley

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Posted 02 July 2013 - 10:15 AM

Hi dayacurley,

I apologize, I know the WebDesign community can be pretty rambunctious at times.  It depends on what type of question you have!  :)

Support is done through our forums here.  There is a forum specific to each plugin and the themes.  If you have a question about something you've seen on WebDesign.com, there is also a a WebDesign.com forum where you can ask any questions you may have.  

If you let us know specifically what type of question you have, we can help you out.

Thanks,

Elise

#3 dayacurley

dayacurley

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Posted 02 July 2013 - 10:40 AM

No apologies necessary.  I just want to make sure I'm asking in the right place.

My question was regarding the WebDesign.com library, so I can go post in that forum.

Thanks!

#4 Elise Alley

Elise Alley

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Posted 02 July 2013 - 10:45 AM

Happy to help!

Be sure to let us know if there is anything else we can help you with.

Thanks,

Elise