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Does Ithemes Offer A Backupbuddy Done For You Restore Service

restore done for you service help restoring site

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2 replies to this topic

#1 scapido

scapido

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Posted 08 July 2013 - 06:48 AM

To date, I have been fortunate enough to have never had to
restore my client's site from a BackupBuddy backup file.

As a result, i have no idea how to do it should I need to.

My plan has been to figure it out if and when i need to.

However, I am going overseas for a month, so if my clients site
goes down and our hosting company is unable to restore the site
from their backups, I will need to restore the site from my backupbuddy
backups.

My problem is that it will be very difficult whilst I am overseas.

My question is:

Does IThemes offer a done for you service to do the restoration
for my client should we ever need it.

Thanks

regards

Chris

#2 Gerroald

Gerroald

    iThemes Support

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Posted 08 July 2013 - 08:11 AM

Hello Chris,

That's great that you've never had to do a restore! :smile: If the time does come, I've added a link below to several tutorials if you'd like to look through them.

http://ithemes.com/tutorial/category/backupbuddy/

If you need additional services other than support you can contact sales@ithemes.com for more information.

I hope this helps!

Thanks,

Gerroald

#3 scapido

scapido

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Posted 08 July 2013 - 08:14 PM

Great, thanks for your help, Gerroald.

Chris :)