Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Posted 16 July 2013 - 08:56 AM
Posted 16 July 2013 - 09:58 AM
sorry to hear you are having problems signing in. What is your username? So I can have a look at your membership and subscription settings,
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