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License Expired? Why?

licensing

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3 replies to this topic

#1 healingproducts

healingproducts

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Posted 29 July 2013 - 01:28 PM

Hi,

I purchased the Plugin Developer Suite last year and my subscription has run out, however I didn't think that meant that I couldn't use old versions of the plugins on new sites.  I'm trying to get Backup Buddy on a site and it tells me I can't generate and new license keys because my subscription has expired.  

What am I missing?

Thanks,

Mark McCoid

#2 Gerroald

Gerroald

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Posted 29 July 2013 - 01:37 PM

Hello Mark McCoid,

Your licenses are for updates and support only, and you can only use them with an active subscription. They do not affect the functionality of the plugin so you can continue to use it as you have been.

If you're interested in renewing there's a 25% customer loyalty discount. You can contact sales@ithemes.com for more information.

Please let me know if you have any other questions!

Thanks,

Gerroald

#3 healingproducts

healingproducts

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Posted 29 July 2013 - 01:46 PM

Thanks, I knew it was something I was missing.  Thanks for the clarification.

Also, Backup Buddy has saved my site and saved me many hours.  This is an essential plugin!

#4 Gerroald

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Posted 29 July 2013 - 01:51 PM

Hey Mark McCoid,

That's great to hear! The dev team puts a lot of work into it so it'll make our community members lives easier.

Please let me know if you have any other questions!

Thanks,

Gerroald