Jump to content


Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Affiliate Payment Still Pending


This topic has been archived. This means that you cannot reply to this topic.
1 reply to this topic

#1 Guest_Deepak Arora_*

Guest_Deepak Arora_*
  • Guests

Posted 09 August 2013 - 01:48 AM

Hello,

I am an affiliate of yours, payment for the month of June is still pending for my account. Can you provide me with phone number or email address of the person I can get in touch with to resolve this issue.

I have already used your contact form on the site, and emailed sales@ithemes.com and have not heard from you guys.

Kindly let me know whom to get in touch with.

Thanks and Regards
Deepak Arora

#2 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 5,719 posts

Posted 09 August 2013 - 08:56 AM

Hi Deepak,

sales@Ithemes.com is who you would need to contact about this.  They should be in touch with you shortly.  In the meantime, be sure to check your spam folder to make sure they haven't already replied.

Thanks,

Elise