Jump to content


Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

information

Sales Tax By State

sales tax tax exchange simple taxes add on

4 replies to this topic

#1 reliablecyber

reliablecyber

    Advanced Member

  • Members
  • Others: All Plugins, BackupBuddy, BackupBuddy, Builder, Exchange - Stripe
  • PipPipPip
  • 142 posts
  • LocationWashington

Posted 10 August 2013 - 04:16 PM

I know that we are able to specify our sales tax rate in the Simple Taxes add on, but is there a way that the plugin knows to which orders it should charge tax?  For example, we live in Washington state and we have to charge sales tax to those residents, but how will exchange know not to charge tax to people located outside of Washington? Is there a place where we can adjust the plugin?

I think this is a general question, but just in case, my site is:

http://www.kendrasbookbinding.com/store/

Thanks,

Michele
Michele Wong
ReliableCyber
http://www.reliablecyber.com

#2 Ronald

Ronald

    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 30,717 posts

Posted 12 August 2013 - 12:41 PM

Hi Michele,

this is definitely on the roadmap, however, we don't have an ETA for such a more advanced tax addon,

Ronald

Join the iThemes Builder Community on Google+.



To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.



When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.


#3 Cory Miller

Cory Miller

    iThemes CEO

  • Administrators
  • 184 posts
  • LocationOklahoma City

Posted 12 August 2013 - 02:02 PM

Michele, great to see this site on Builder AND Exchange!

As Ronald mentioned, we don't have an exact ETA but you can vote on this feature in our Public Roadmap ... I've linked to the specific card to vote on and make notes as you want here.

https://trello.com/c/bsbEawgt/53-add-on-advanced-taxes
Founder, iThemes.com
Making web design fun and easy since 2008

Please don't PM me but you can email me at cory@ithemes.com

#4 reliablecyber

reliablecyber

    Advanced Member

  • Members
  • Others: All Plugins, BackupBuddy, BackupBuddy, Builder, Exchange - Stripe
  • PipPipPip
  • 142 posts
  • LocationWashington

Posted 12 August 2013 - 02:09 PM

Ok, I will click on the link and vote, but I have to admit, I'm a little reluctant to use exchange for this client. What should I tell her about this issue?Since she is selling a tangible product, she needs to be able to be accurate on the sales tax. Is there some kind of work around you can suggest in the meantime? She is excited about using Stripe, so that's one of the reasons to continue on using exchange.
Michele Wong
ReliableCyber
http://www.reliablecyber.com

#5 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 5,682 posts
  • LocationOklahoma City, OK

Posted 09 May 2014 - 03:51 PM

Hi Michele,

I just wanted to let you know that we've recently released a new tax add-on, Easy U.S. Sales Taxes.  It integrates with TaxCloud to charge taxes based on the location of the customer.  

Let us know if you have any additional questions.

Thanks,

Elise



Reply to this Topic


ATTENTION
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Exchange ecommerce plugin forum.


  



Also tagged with one or more of these keywords: information, sales tax, tax, exchange, simple taxes, add on

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users