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Ftp Screen Shows Blank


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#1 Guest_Michael Brown_*

Guest_Michael Brown_*
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Posted 20 August 2013 - 01:09 PM

Just purchased the backup plugin.  When viewing the ftp the screen is blank, as was as the other options for transferring a backup.  Any help would be great.

#2 Elise Alley

Elise Alley

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Posted 20 August 2013 - 01:57 PM

Hey Michael,

Please login to the forum (it should be the same username and password you used to download BackupBuddy from your iThemes Member panel) and post your question in the BackupBuddy forum.  The moderators will be able to help you out there.  

Thanks,

Elise




Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.