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Hudson Theme


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3 replies to this topic

#1 jcangro

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Posted 05 September 2013 - 02:04 PM

Hello,

I'm a new member. I thought I purchased the Hudson theme a few days ago, but when I went to my member panel, it is not part of my download links. Please see attached screen shot. How can I get the Hudson theme added to my panel? Or can I take advantage of the new promotion to upgrade for $97.

Can anyone help? I've been trying to get questions answered via email and I just want to get this resolved.

Thanks

#2 Elise Alley

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Posted 05 September 2013 - 02:08 PM

Hi jcangro,

I show that you purchased the Foundation Pack, not Hudson.  If you need to change your purchase or upgrade to a different one, please contact sales@ithemes.com and they can help you out.

Thanks,

Elise

#3 jcangro

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Posted 05 September 2013 - 06:10 PM

Thanks very much.
I sent a message to that email address. I did get one response but no follow ups in a couple of days. I've sent another message and hope someone will reply soon.

#4 Elise Alley

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Posted 06 September 2013 - 09:00 AM

Hi jcangro,

Be sure to check your spam folder.  Sometimes the sales emails end up there.

Thanks,

Elise




Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.