Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Backup Buddy And Hostgator Reseller Plan
Posted 11 September 2013 - 08:49 PM
Before I spend the money I need to know if will work on these servers. Please don't just say yes it will work. I need to know definite because I am buying the 150 plan.
Posted 12 September 2013 - 07:14 PM
At least tell me what the requirements are so I can call HostGator and see if it will run properly.
Posted 13 September 2013 - 04:38 AM
Information on BackupBuddy can be had from the product information pages: BackupBuddy - the premiere WordPress backup plugin to backup, restore and move WordPress | iThemes and you can view the Questions (FAQ) and follow links to additional information.
In response to your specific question - if your host is using a recent version of PHP 5.2 then, like WordPress, that's all that BackupBuddy needs. As for curl, BackupBuddy has no specific requirements here other than that it be present and reasonably up to date, as it should be on all good hosts. BackupBuddy doesn't use curl directly but only indirectly through using WordPress functionality that uses curl or for some of the offsite destinations whose 3rd party libraries use curl.
"Everything will be all right in the end. If it isn't all right yet then it isn't the end."
Posted 18 September 2013 - 03:17 AM
I'm a web monkey from the UK and have been using builder since it was first released.
If you would like to hire me get in touch