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Backupbuddy Not Updating - Forum Missing


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#1 jack94020

jack94020

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Posted 14 September 2013 - 11:45 AM

backupbuddy asks me to update to 4.1.1.4, I do, it says it has, but the plugins listing still indicates the old version and continues to nag to update.

The backupbuddy forum here is missing -- bad link.

What's happening here???

Jack Armstrong

#2 marymezzo

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Posted 14 September 2013 - 12:23 PM

I'm having exactly the same issue as Jack.

As the text below indicates, WP tells me the plugin has been updated and activated, but the nag text never goes away and the plugin never updates to 4.1.1.4.

Downloading update from https://s3.amazonaws.com/downloads.ithemes . . . [etc. etc.]

Unpacking the update…

Installing the latest version…

Removing the old version of the plugin…

Plugin updated successfully.

Return to Plugins page


#3 Jeremy Trask

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Posted 15 September 2013 - 04:27 AM

Hi Jack & Mary

Please update to the latest available version as indicated through the WordPress plugin admin presently.

We are not aware of any issue with the BackupBuddy forum availability but if you continue to have any problem please let us know, thanks.

Regards...jeremy

"Everything will be all right in the end. If it isn't all right yet then it isn't the end."





Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.