Jump to content

Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.

Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Exchange Recurring Payments

Exchange Recurring Payments

2 replies to this topic

#1 jfdoes


    Advanced Member

  • Members
  • PipPipPip
  • 86 posts

Posted 17 September 2013 - 01:56 PM

When I am adding a recurring payment to my website, the admin side is awesome, on the user side, it does not say "per month" or anything like that in the price field of the product.  Am I missing something?

By the way, I love the Turtle, tell George you can do that!

#2 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 6,356 posts
  • LocationOklahoma City, OK

Posted 17 September 2013 - 03:22 PM

Hi jfdoes,

Thanks, we love George too!  :)

It doesn't show that on the front end, that's something you'd want to add to your description or extended description.  We can also add this as a feature request for future releases if you'd like.

Let us know if you have any additional questions.



#3 jfdoes


    Advanced Member

  • Members
  • PipPipPip
  • 86 posts

Posted 17 September 2013 - 03:30 PM

I know you can add it in the description, but adding it to the price is standard operating procedure.  It takes the guess work out of it.  Please add that to the feature requests.

Reply to this Topic

If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Exchange ecommerce plugin forum.


Also tagged with one or more of these keywords: Exchange, Recurring Payments

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users