Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Support during Holidays:
During the Holidays (Dec. 22 - Jan. 2) our support staff will spend well-deserved time with their families and loved ones.
We can not guarantee the same level of support that you are used to.
Moderators will check in on the support forum, but response times may be longer than expected.
Your iThemes support team wishes you happy holidays!
Posted 23 September 2013 - 10:20 AM
If you can point me to an existing post or the right directory I'd appreciate it.
Posted 23 September 2013 - 01:41 PM
The file you're looking for is just contactbuddy.php; that's where you'll find the form. If you edit it from within WordPress by going to Plugins > Editor and selecting ContactBuddy from the drop down menu, it should be the file that is in the editor by default.
As for which method to use - either will work. So you can select whichever you are more comfortable with.
Let us know if you have any additional questions.
Posted 23 September 2013 - 02:53 PM
Posted 25 September 2013 - 09:04 AM
Definitely make a backup before you make any changes to your site!
Let me know if you have any questions.