Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Monday, May 25 2015 is Memorial Day. Please note that the iThemes offices are closed during National Holidays.
Support will resume on Tuesday May 26.
Need Builder Or Just Theme
Posted 04 October 2013 - 11:23 PM
Posted 07 October 2013 - 05:44 AM
your purchase of a (single) Builder theme includes Builder and all Builder plugins and addons (such as Builder Stylemanager, Builder SEO plugins and Builder Blocks etc.). So there is no need for any additional purchases,
I hope that answers your question,
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