Jump to content

Welcome to the forum:

Welcome to the iThemes forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.

Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Import Customers From Existing Membership Plugin


2 replies to this topic

#1 lisaleague


    Advanced Member

  • Members
  • Others: Premium Exchange Addon
  • PipPipPip
  • 33 posts

Posted 10 October 2013 - 10:59 AM

Will I be able to somehow import members from an existing membership plugin if I want to use exchange?

#2 Cory Miller

Cory Miller

    iThemes CEO

  • Administrators
  • 185 posts
  • LocationOklahoma City

Posted 10 October 2013 - 01:00 PM

Lisa, right now we don't have an import feature built-in but it's high on our list as we know there will be others (myself included) who want to transition. I added a Feature Request card on the Exchange public roadmap for this if you want to vote. https://trello.com/c/L6oONxOE/95-import-export-options
Founder, iThemes.com
Making web design fun and easy since 2008

Please don't PM me but you can email me at cory@ithemes.com

#3 webauthor


    New Member

  • Members
  • Others: BackupBuddy
  • 4 posts

Posted 05 June 2014 - 11:32 PM

It's been 6 months since this request was made. Is there any word on how much longer before there is a way to import into Exchange? I have close to 20,000 members using another Membership Plugin

Reply to this Topic

If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Exchange ecommerce plugin forum.


Also tagged with one or more of these keywords: membership

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users