Posted 14 October 2013 - 08:18 PM
So in Backup Buddy support login, I requested a new password and understood from the statement "to access the forum, please login with the username and password you used to register your account on iThemes.com" that when I had the new iThemes password, I could use that also for Backup Buddy support.
So how on earth do I get into Backup Buddy support forum? Yes, my licences were renewed in June so is active.
Thanks in advance, Ken
Posted 15 October 2013 - 04:12 AM
try changing the password in your membership page (http://ithemes.com/member/), then wait 15 minutes to allow it to synch with the forum, and you should(!) be good to go.
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