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Can Not Log Into Ithemes Members Area

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#1 gpbkwe06



  • Members
  • Others: BackupBuddy
  • Pip
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Posted 16 October 2013 - 03:34 AM

Hi IThemes team,

i am unable to log in to your members area, but I was able to log in into this forum. I even requested a new password, changed it and is still not working. I wanted to download the new version of BackupBuddy because now I can not upgrade the plugin through Wordpress, I get an SSL error:


SSL certificate verify result: unable to get local issuer certificate (20)

I put xxxx instead of my API key :). It used to work before.


#2 Ronald


    Forum Admin

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  • Others: All Plugins, All Themes, Moderators, Webdesign
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Posted 16 October 2013 - 10:10 AM


are you using the same password for this forum?

If so, and it still fails, send me an e-mail (ronald@ithemes.com) with a link to this topic, add your password so I can look into what may be wrong,


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