Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Problems Installing Flexx On Mac
Posted 17 October 2013 - 03:52 PM
I just purchased Flexx for my site. I had one built by someone else using Flexx. I have a Mac with updated IOS, and cannot figure out how to install it. Tech support @blue host stated that I need an FTP program, and suggested CyberDuck. However, this was not needed when building my first site (though its possible he already had it on his computer, as he was doing this remotely). The Flexx downloaded as a folder, not a zip file.
I am super new, and rather computer illiterate, so please explain this as if you were talking to a five year old!! Thank you so much!!
I did post this question in Flexx forum but noone answered so I am hoping that someone here will be more active. Thank you again