Jump to content

Welcome to the forum:

Welcome to the iThemes forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.

Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Purchase Quantity

exchange purchase quantity

3 replies to this topic

#1 Guest_BKreative_*

  • Guests

Posted 31 October 2013 - 09:56 AM

Hello All,
I'm running into a problem getting the purchase quantity to display on my Wordpress website. I have the option checked to allow customers to modify the amount, but left the textbox empty for an unlimited quantity.

Unfortunately, I'm unable to see a way to change the quantity on the store page, the product page, or the PayPal page. How would my customers change the quantity?

- BKreative
- web@bkreative.net

#2 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 6,511 posts
  • LocationOklahoma City, OK

Posted 31 October 2013 - 10:02 AM

Hi BKreative,

Can you please (always :)) provide us with a url where this is happening so we can take a look?  That's the best way for us to determine any issues you may be having.



#3 Guest_BKreative_*

  • Guests

Posted 31 October 2013 - 10:06 AM

Excuse my secrecy Elise, :)
The url is http://www.tinytechz.com/payment/

#4 Guest_BKreative_*

  • Guests

Posted 01 November 2013 - 07:29 AM

My url is http://www.tinytechz.com/payment/

- BKreative

Reply to this Topic

If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Exchange ecommerce plugin forum.


Also tagged with one or more of these keywords: exchange, purchase, quantity

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users