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Paypal Standard Settings - Secure

payapal

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#1 digitalcraft

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Posted 11 November 2013 - 08:59 AM

Hi,

I'm trying to set up the PayPal Standard Settings - Secure but once I filled out all the information and try to save the changes it shows an error message on the top of the screen asking to fill the information required. I set up all the info on the payapal account and went through the tutorial to check that haven't overlooked any step.

I tried several times, with and without the sandbox feature enable but still not able to save the configuration.
I managed to set up the Paypal standard basic and the Stripe but no issues, I disable the basic paypal add-on just in case this could cause a conflict.

http://www.screencast.com/t/qbgmsIAZG

Attached File  PayPal Standard Settings - Secure.tiff   102.92K   62 downloads

I have WP 3.7.1 installed

Thanks in advance for your help


Kind regards


David

#2 Elise Alley

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Posted 11 November 2013 - 11:44 AM

Hi David,

Can you please (always :)) provide us with a url so we can take a look?

What version of Exchange are you using?  Make sure you are running the latest version.  

Have you tried testing for a plugin conflict?  So you'd deactivate all of your plugins except for Exchange and then see if you can enter your PayPal information.  If you can, then reactivate your other plugins one at a time, testing Exchange each time to see which plugin is creating the conflict.  

Give that a try and then let us know if you have any additional questions.

Thanks,

Elise

#3 skstarkiller

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Posted 11 November 2013 - 12:05 PM

I am having this same issue. All plugins and Wp files are up to date. I have tested with all other plugins turned off and it still doesn't save.

www.darenstreblow.com

#4 skstarkiller

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Posted 11 November 2013 - 12:09 PM

I was able to get it to work by entering the settings via the setup wizard

#5 digitalcraft

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Posted 11 November 2013 - 01:21 PM

Hi Elise,

Thanks for your quick answer.

I reported the issue working with Exchange1.5 version, but I updated to 1.6 and tried again. Then I managed to enter the details via the set up  wizard as skstarkiller pointed and succeed! but when I go for the sandbox details same issue again but the details for the live paypal account still there though!
I have tried with no plugins but the exchange and stripe and still behaving the same way.

http://theunlimitededition.co.uk/photography-shop-london/

Thanks

David

#6 Elise Alley

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Posted 11 November 2013 - 03:32 PM

Hey David,

I can't replicate the issue you're having on my site.  Can you test to see if maybe this is theme related by temporarily activating one of the WordPress default themes like Twenty Thirteen?

If that doesn't work, can you send me admin login credentials so I can take a look at the back end?  You can PM the information to me here on the forum or email it to me at elise@ithemes.com.  Just be sure to include a link to this thread so I know what the message is in regards to.

Thanks,

Elise

#7 digitalcraft

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Posted 12 November 2013 - 03:54 AM

Thanks Elise,

I've tried the changes that you recommend but still not been able to set up the sand box details for the Paypal account.
I emailed you the details to log in http://theunlimitededition.co.uk

Regards

David

#8 Elise Alley

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Posted 14 November 2013 - 11:17 AM

Hi David,

The developer applied a patch to your site, so you should be able to add your sandbox information and save from the PayPal Standard - Secure settings page.  Go ahead and give it a try and let us know if you have any issues.

This patch will be added to future releases of Exchange, so don't worry about it being overwritten when it's time to update.

Let us know how it goes.

Thanks,

Elise

#9 digitalcraft

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Posted 19 November 2013 - 03:36 AM

Hi Elise,

The patch works fine.

Thanks for the help... running through more testing and all going well I'll start implementing Exchange on my customers eCommerce sites.

Great work and support on this plugin!

Cheers!


David

#10 Elise Alley

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Posted 19 November 2013 - 09:52 AM

So glad that worked for you, David.  Let us know if you have any additional questions.

Thanks,

Elise



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