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in progress

Page Builder By Siteorigin Causing Exchange Problems

pagebuilder siteorigin error

1 reply to this topic

#1 pauleyler


    New Member

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  • 2 posts

Posted 13 November 2013 - 12:24 AM

The plugin 'Page Builder' by SiteOrigin is causing problems with exchange that impedes the exchange page templates to work.  What could be done to help resolve this so the plugin can work?  Thanks.
See below:
Error Source Details
Type Plugin Name iThemes Exchange Version 1.6.1 Author iThemes Path .../wp-content/plugins/ithemes-exchange File lib/templates/messages.php
Other Software Details
WordPress Version 3.7.1 PHP Version 5.2.17
Full Error Details
Type Fatal Error (E_ERROR) Message Call to undefined function it_exchange() File .../wp-content/plugins/ithemes-exchange/lib/templates/messages.php Line 20 Type Description This type of error indicates that PHP cannot continue to run the code. Typical causes of this type of error are code bugs that have typos, missing or incomplete files (such as a file that was only partially uploaded), and the code using more memory than it is allowed.

#2 Elise Alley

Elise Alley

    iThemes Support

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Posted 13 November 2013 - 11:03 AM

Hi pauleyler,

Can you please (always :)) provide us with a URL where we can take a look?

I was able to install Page Builder without any errors and all my Exchange pages appear fine.  Did you receive the error when you installed Exchange or when you installed Page Builder?  

What version of Exchange are you using?  Make sure that you're using the latest version (1.6.1) and then see if the error still continues.  

Any additional information you can provide would be helpful.



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Also tagged with one or more of these keywords: in progress, pagebuilder, siteorigin, error

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