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URGENT HELP. Just Paid for Dev Access to Ithemes Plugins - Cannot Log In Nor Access Licence! Argh!


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2 replies to this topic

#1 Guest_woodsysa_*

Guest_woodsysa_*
  • Guests

Posted 26 June 2010 - 04:35 PM

I have just paid $197 for PluginBuddy Developer Suite (Unlimited sites)

I have the paypal confirmation.

No confirmation came from ithemes but it did auto log me to control panel where I downloaded them.

When I went to activate was asked for licence key.

Can't however login via plugin login panel nor through ithemes member login to access the key. WHY!?

Tried to get password sent to user name and email account - it says check email but still nothing.
Tried this about a dozen times now. My email account is working fine.

Not a happy girl. I have a huge workload planned.

I'm UK time 23.30pm now and I cannot wait till USA wakes at dinner time UK Monday to access my account after parting with $197. I need urgent support.

Not the best start to a developer keen to part with even more money on webdesign.com membership!!

Sorry for posting on THIS forum but it's the ONLY WAY I can get anyone's attention as the support forum for members won't accept my login details either.

Not the best start to a new relationship guys.

#2 sridhar

sridhar

    Advanced Member

  • Members
  • Others: BackupBuddy
  • 22,262 posts

Posted 26 June 2010 - 08:58 PM

Hi,

Sorry for the inconvenience.

I have left a message to Sarah and Dustin regarding this.

#3 Ronald

Ronald

    Forum Admin

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  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 30,842 posts

Posted 27 June 2010 - 12:28 PM

Marking this resolved

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