Jump to content


Error on Import Buddy Step 3.


This topic has been archived. This means that you cannot reply to this topic.
1 reply to this topic

#1 Guest_Maria_*

Guest_Maria_*
  • Guests

Posted 26 June 2010 - 08:37 PM

Hello All,

My host doesn't use the industry's standard cPanel. They have their own cpanel. I uploaded the .zip file & import.php of BackupBuddy on a subdirectory's folder's. Meaning, my wordpress blog in on a subfolder of the subdirectory. I created MySql database but this database I think is on the home directory. My host said that "if you are trying to access any
application or script through subdirectory, then you can use the
database information in your script which you have uploaded at your
subdirectory."

I am not a techie and I don't understand techie jargon. Why is it that step 3 of importbuddy.php gives 500 Internal Server Error.

Can anyone please help me?

Thanks.

#2 Ronald

Ronald

    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 29,945 posts

Posted 27 June 2010 - 03:55 AM

Hi Maria,

please sign in to the forum, and post in the appropriate backupbuddy support forum,

thanks,
Ronald

Join the iThemes Builder Community on Google+.



To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.



When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.