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How Does One File A Bug Against The Ithemes Site Itself?

ithemes password

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#1 Guest_Glenn_*

Guest_Glenn_*
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Posted 15 December 2013 - 01:12 PM

When I created my iThemes account, I happened to include a single quote (') in the password.  When I got the "Welcome to iThemes" email, the password appeared in plaintext (!) but also had an escape (\) before the quote.  I figured it was just a display bug.  However, when I went to use my password, I discovered that I had to type the escape as well.  Which is to say, you guys changed my password.  That's seriously uncool, folks.

Best,

Glenn

#2 Ronald

Ronald

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Posted 16 December 2013 - 02:00 PM

Hi,

we traced this back to the membership software we're using. I've alerted our developers, and they're looking into it, but as it is 3rd party software, I am not sure if we will be able to resolve this,

apologies for the inconvenience,
Ronald

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