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Issue Deleting Item On Product Page In Ie11/10

internet explorer bug problem deleting

3 replies to this topic

#1 tonye



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Posted 28 December 2013 - 06:38 PM


I noticed an issue with Exchange when testing in ie11/10. I've tested on a theme using twenty fourteen theme with only your plugins activated, but you can duplicate it on your demo theme:


In ie, if you click on "How to create your first book", you can "add to cart" and see the review. If you click on "x" it deletes as normal.

If you do the same with "Getting started with backupbuddy" you can add to cart ok, but you cannot delete using the "x". Clicking on the "x".

When I had only one product, it worked fine. The problem appeared after adding the second product...first one works ok, second one cannot delete.

If you click "view cart" on some items the cart is empty.

Also, the "getting paid to do what you love" product has an issue...click "add to cart" and it adds two different items in the super widget. Then click "view cart" and the cart is empty.

All of these issues seem to be only ie related.

#2 Elise Alley

Elise Alley

    iThemes Support

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Posted 31 December 2013 - 12:43 PM

Hi tonye,

Thanks for bringing this to our attention.  I've passed it on to the developers so they can take a look.



#3 lewayotte


    iThemes Plugin Developer

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Posted 03 January 2014 - 01:37 PM

Hey Tonye,

This issue should be resolved in the most recent version released this morning.

Thanks again for letting us know!

#4 tonye



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Posted 03 January 2014 - 02:29 PM

Hi lewayotte,

Thanks for taking care of this so quickly, and thanks for the update. It seems to be working as expected now, but there's still some strange behavior on your Jackson demo theme (I haven't checked the others)...not sure if it's related to this.

When you add the "Getting Started with BackupBuddy" to the cart then view cart, the cart is empty. Just thought I'd let you know.

Thanks again!

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