Jump to content


Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Cant Get Help And Constant Errors


This topic has been archived. This means that you cannot reply to this topic.
1 reply to this topic

#1 Guest_Sue Linton_*

Guest_Sue Linton_*
  • Guests

Posted 11 January 2014 - 07:51 PM

Getting pretty frustrated. Trying to log in to backup Buddy Stash and my user name and password don't work.It did work at an earlier stage so i don't know whats going wrong.I can't log in for support either as user name etc bounces..
tearing my hair out at the moment. :angry:
Trying to set up Stash and it says
Fatal error: Call to undefined function curl_init() in /home/httpd/html/suelinton/wordpress/wp-content/plugins/backupbuddy/destinations/_s3lib/aws-sdk/lib/requestcore/requestcore.class.php on line 620

#2 Dustin Akers

Dustin Akers

    Moderator

  • Moderators
  • Others: All Plugins, All Themes
  • 18,498 posts

Posted 13 January 2014 - 10:51 AM

Hi Sue,

Could you log into your ithemes username/password and post any questions or issues you are having in BackupBuddy's Support forum?


Thanks,
-Akers
Welcome to the forums. Be sure to post your questions in the correct forum and don't forget about the new and improved search function located in the top right of the forum pages. The gear/wheel symbol next to the search box will give you more options for advanced searching. Thank you and have a nice day.
PRAISE LORD HELIX