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Better, More Convenient, Private Support for Your iThemes Products Is Here.


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Note: any currently open support threads in the community forum will stay open while we resolve them.

Backup Buddy Forum


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#1 Guest_MIchael_*

Guest_MIchael_*
  • Guests

Posted 17 January 2014 - 02:37 PM

Greetings ithemes Support Team!

I am needing some help with my recent purchase of Backup Buddy but I cannot seem to get into that forum.  I've tried to log in to the forum using my ithemes account username and password but it keeps rejecting it.  It's locked me out twice now and I can't find any other way to contact support.

Please advise.

Thank you!

Michael

#2 Gerroald

Gerroald

    iThemes Support

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  • Others: All Plugins, All Themes, Toolkit, Webdesign
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Posted 17 January 2014 - 05:01 PM

Hello Michael,

Could you try logging in one more time? If that doesn't work could you try resetting your password?

Please let me know how it goes!

Thanks,

Gerroald




Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.