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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Buy if Installed and the database on my host is cleaned out?
Posted 27 December 2009 - 10:29 PM
I don't know how to delete files that previous designers have left there. I no longer have a use for any of it...
and how quickly can it be installed from the moment I purchase it?
Posted 28 December 2009 - 08:29 AM
as soon as you order your theme, and payment is processed, you can download the theme you purchased and start using it on your WordPress installation.
iThemes can provide additional services, check out http://ithemes.com/services/ or contact one of the WordPress developers if you require additional support: http://ithemes.com/services/wordpress-developers-list/
These additional services are not included in the purchase of your theme though.
Hope this clarifies,Ronald
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