Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Registration Page Error Notifications
Posted 24 January 2014 - 02:37 PM
Second, I would like to see a password strength indicator used so that the user can see if it's acceptable before trying to submit the registration form. These two things would greatly increase the user friendliness of the registration form. As of right now, it's very frustrating for my potential customers.
Posted 24 January 2014 - 06:04 PM
Unfortunately, the form currently doesn't retain information in case of an error, so this isn't happening just on your site. I have added it as a feature request though on the Exchange Roadmap.
Exchange doesn't actually have a strength requirement for passwords, which is why there isn't a password strength indicator. So, you might check to see if you have another plugin that's requiring a strong password. You can try deactivating all of your plugins and then see if it still requires a strong password to register. If it doesn't, reactivate your other plugins one at a time and test each time to determine which plugin is causing this issue.
Let us know if you have any other questions.
Posted 24 January 2014 - 10:03 PM
In regards to the password strength requirement, as far as I can tell it's been part of the WordPress core since 3.7. I couldn't find a plugin that was causing it. Long story short, I ended up adding the WordPress built-in strength meter to the registration page. Now the users can at least tell their password strength before submitting the form. I also put a hint next to the indicator that the password MUST be strong in order to register successfully. It wasn't that difficult to do once I figured out the proper way to add fields to Exchange forms. You guys should think about adding it to the form by default.
Posted 18 March 2014 - 10:07 AM
Hi Troy, would you be able to share how you went about adding this field to the Exchange forms? I need to do the same thing, and thought I might save some time by finding someone who has blazed that trail already.
Reply to this Topic
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.
For BackupBuddy related issues, be sure to include the status log from your most recent backup.
CLICK HERE to start a new topic in the Exchange ecommerce plugin forum.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users