Jump to content


Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.

information

Receipts For Sending With Physical Products

Exchange receipts physical products

5 replies to this topic

#1 Guest_Bart_*

Guest_Bart_*
  • Guests

Posted 26 January 2014 - 02:30 AM

I've installed the plugin (I'm really impressed so far) and started adding a few products as part of setting up / getting Exchange configured.

One thing I've not seen mentioned yet is 'receipts for sending with physical products'. Do this functionality exist yet? If it does, is there anyway to add in custom logos, messages, etc?

I suspect the answer to my question is no, but would like to get this added to the Exchange Public Roadmap ASAP.

#2 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 6,636 posts
  • LocationOklahoma City, OK

Posted 27 January 2014 - 11:24 AM

Hi Bart,

I'm glad to hear you're liking Exchange.  

A receipt is sent by email when the customer makes the purchase, but there isn't a printed receipt to include in the shipment.  I can definitely add this as a feature request, however.

Let us know if you have any additional questions.

Thanks,

Elise

#3 zestylemon

zestylemon

    New Member

  • Members
  • Others: All Plugins, BackupBuddy
  • 2 posts

Posted 27 January 2014 - 12:39 PM

It would be great if you did add 'a printed receipt to include in the shipment' as this will be of use to the recipient (especially if they've deleted their original email receipt) if they need to get in touch as all your contact details will printed on there. It's also a more polished experience for the recipient.

#4 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 6,636 posts
  • LocationOklahoma City, OK

Posted 27 January 2014 - 01:07 PM

Hey Bart,

This has been added to the Roadmap as a feature request.  I don't have a timeline for if/when it would be added, though.

Let us know if you have any other questions.

Thanks,

Elise

#5 danawhittle

danawhittle

    New Member

  • Members
  • Others: Premium Exchange Addon, Sync
  • 9 posts

Posted 30 January 2015 - 05:27 PM

I'm adding my vote here; at minimum the ability to display the confirmation on the transactions page and come back to it (shortcode perhaps?) It seems like the email confirmation functions could be reworked to allow for this... and anyone using a taxes plugin also needs to be able to see the tax breakout everywhere a receipt or transaction display occurs...

#6 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 6,636 posts
  • LocationOklahoma City, OK

Posted 30 January 2015 - 05:43 PM

Hi Dana,

You can vote for this feature request on the Exchange Roadmap:  https://trello.com/c/VYwHSHK3/155-printable-receipt-to-send-with-physical-products

Let us know if you have any other questions.  

Thanks,

Elise



Reply to this Topic


ATTENTION
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Exchange ecommerce plugin forum.


  



Also tagged with one or more of these keywords: information, Exchange, receipts, physical products

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.