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Downloading Is Not Working :/



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#1 Guest_Rene_*

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Posted 02 February 2014 - 01:29 PM

Sorry for this, but downloading digital files isn't working on my site and I don't know why - purchase is OK, but then there is an empty file, connection or server problems. But I am pretty sure that original files are fine - I have uploaded 3 options: dropbox hosting, .zip and PDF in my Wordpress Media Library.

Please, can you try it?

Here is a product: http://obchod.renenekuda.cz/produkt/ucim-se-divat-rozsirene-vydani/.

Thank you for your quick help (this is a live store now)!

P. S. Selling courses with a LearnDash plugin is OK. :)

#2 Elise Alley

Elise Alley

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Posted 03 February 2014 - 01:45 PM

Hi Rene,

I purchased the Učím se dívat – rozšířené vydání product and was able to download the PDF without issue.  It's a 213 page book, correct?  

Is there another product I should be looking at?

Thanks,

Elise

#3 Guest_rene_*

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Posted 03 February 2014 - 02:55 PM

No it's OK. Problem was in allow_url_fopen. Thank you and I am sorry for this post…

#4 Elise Alley

Elise Alley

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Posted 03 February 2014 - 06:26 PM

Hey Rene,

No reason to apologize; that's why we're here!  :)  I'm glad it's working for you now.

Let us know if you have any additional questions.

Thanks,

Elise

#5 Guest_Zach_*

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Posted 23 February 2014 - 02:38 AM

I am having the same issue.  When the .zip file downloads, it is empty.  Here is the download link: http://www.findingstorybookland.com/?it-exchange-download=1393143954945309b092e4f23



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