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Licensing Question For Existing Customer


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#1 wholmes

wholmes

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Posted 10 February 2014 - 09:37 AM

I purchased Backup buddy sometime ago and it looks like the subscription expired May 2013. I'd like to download the newest version and install to move a site bit I can't get the download to show. Does that mean I never get to download the the item again?

#2 Dustin Akers

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Posted 10 February 2014 - 10:40 AM

Hi Wholmes,

Re-subscribing would give you access to the latest version. If you want more copies of the version you currently have then best there is (besides re-subscribing) would be taking the backupbuddy folder found at /wp-content/plugins/ and putting a copy of that folder on the site you want installed.


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Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.