Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Deleting Membership Access To Members Who Unsubscribeautoresponder
Posted 13 February 2014 - 08:09 AM
I would like to create a private library of ebooks for my email list subscribers.
The problem is that most membership plugins add subscribers when someone join the website but don't do it the other way.
With Exchange, is it possible to keep the Email list and the membership access synced so that if a person unsubscribes (via the autoresponder), she loses access to the membership ?
Thank you for your time
Posted 13 February 2014 - 12:01 PM
Unfortunately, this isn't an option in Exchange or the Membership add-on. Their membership subscription is not tied specifically to your email autoresponder. So it doesn't automatically sign them up for the email when they purchase a membership or end their membership if they unsubscribe to (or using) the email.
Let us know if you have any additional questions.