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Get Customer Notes?

exchange reoccurring payments

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#1 msqinc

msqinc

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Posted 22 February 2014 - 11:57 AM

Is there a way in exchange with reoccurring payments to let the customer add a note. And add multiple instances of the same product to a cart with different notes attached.

For example the purchase is for a monthly subscription for a service that is tied to a specific url. I would like a field where they can enter the url they are buying the service for.

And that they can add it multiple times to the same cart indicating different urls.

For example it would ultimately appear in one cart as.

Subscription 1  for site abc.com   $10
Subscription 2  for site def.com    $10
Subscription 3  for site ghi.com    $10
---------------------------------------------------
Total $30

Is this possible?

Thanks,

Sandra

#2 lewayotte

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Posted 24 February 2014 - 09:13 AM

Hi Sandra,

We don't really have a field for taking notes during a customer purchase, however, we are in the process of building a variants add-on. With the variants add-on you would be able to add all your URLs as possible variants of a membership. Then a user could select which URLs they want with a given membership.

Also, as a side note, with recurring payments that are auto-renewing you cannot have multiple auto-renewing payments in a cart -- they'd either have to be merged into one auto-renewing payment or be purchased separately. If you were able to use the variants add-on to allow a user to purchase multiple subscription URLs, the transaction would be treated as one subscription. If they wanted to cancel only one URL, you'd have to cancel all of them and they've have to resubscribe to the others.

Let us know if you have any more questions.

#3 msqinc

msqinc

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Posted 24 February 2014 - 06:44 PM

Thanks for the info. And the note that  the all the subscription the cart would be treated as one item. Now that you pointed it out it seems obvious that would be the case. And It would make canceling one problematic.

Thanks.



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