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Ithemes Exchange Plugin Causing Slow Site Performance

1 reply to this topic

#1 jgerst


    Advanced Member

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Posted 01 March 2014 - 04:37 PM

I just ran the p3 performance profiler and it is showing that these load times:

iThemes Exchange - Manual Purchases Add-on - 0.0052 sec - 0.09%
iThemes Exchange - Membership bbPress Add-on - 0.0013 sec - 0.02%
iThemes Exchange - Membership Add-on - 0.0264 sec - 0.44%
iThemes Exchange - Recurring Payments Add-on - 0.0189 sec - 0.31%
iThemes Exchange - Stripe Add-on - 0.0235 sec - 0.39%
Ithemes Exchange - 5.1600 sec - 85.63%

The only other plugin close to this is Buddypress with .3226 sec. - 5.35%

Particularly problematic is the last one ... 5 seconds, 85% of plugin load time. Are the developers aware of load times like this? Is this due to something I've done in install, or what? I'm using the latest Headway theme. Site is truly slow. What do you advise?


#2 Elise Alley

Elise Alley

    iThemes Support

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Posted 03 March 2014 - 11:09 AM

Hi jgerst,

Can you please (always :)) provide us with a URL where this is happening?  That's the best way for us to diagnose any issues.

Have you tried testing the site speed with only Exchange and the Exchange add-ons activated?  Give that a try and let us know how it goes.



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