Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
The iThemes offices will be closed Thursday Nov. 27 and Friday Nov. 28 for Thanksgiving.
Support will be limited, as we allow our support staff to spend some well deserved time off with their families. The iThemes Support team wishes you a great Thanksgiving weekend.
Posted 09 March 2014 - 08:07 AM
wil back up buddy work with 1and1?
ive tried several others they dont work...
i am on a shared hosting at 1 and 1
Posted 10 March 2014 - 09:18 AM
It will come down to the host's server settings and size of the site. The more restrictive the server settings, max_execution_time and speed of the server (how overloaded the shared hosting is) are typically the biggest factors, and the bigger the site is the harder it would be for a shared hosting server to be able to back up the entire site in time. But those are all things that apply to any and all hosts. So yes BackupBuddy can work.
PRAISE LORD HELIX