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Code Error

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#1 Guest_James Kortekaas_*

Guest_James Kortekaas_*
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Posted 22 March 2014 - 09:29 AM

Fatal Error

The theme has encountered a problem that it cannot recover from. Please use the following information to try to resolve the problem.

Error Code: php_code_error:1:/home1/jkortcon/public_html/jameskortekaasgallery/wp-content/themes/Builder-Dockside/lib/builder-core/lib/data/functions.php:57:Class 'ITStorage2' not found Message: A fatal code error occurred.

If you are unable to fix this problem, please copy all the text on this screen and send it to support@ithemes.com.

Debug Data:
I just but Builder 5.023 for $150 U.S.,to update My websites and I received this  Error Code
Need Help!

#2 Ronald


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Posted 29 March 2014 - 04:31 AM


please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Builder support forum: http://ithemes.com/forum/forum/64-builder/


Join the iThemes Builder Community on Google+.

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.