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Code Error

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1 reply to this topic

#1 Guest_James Kortekaas_*

Guest_James Kortekaas_*
  • Guests

Posted 22 March 2014 - 09:29 AM


Fatal Error


The theme has encountered a problem that it cannot recover from. Please use the following information to try to resolve the problem.

Error Code: php_code_error:1:/home1/jkortcon/public_html/jameskortekaasgallery/wp-content/themes/Builder-Dockside/lib/builder-core/lib/data/functions.php:57:Class 'ITStorage2' not found Message: A fatal code error occurred.

If you are unable to fix this problem, please copy all the text on this screen and send it to support@ithemes.com.


Debug Data:
Theme
I just but Builder 5.023 for $150 U.S.,to update My websites and I received this  Error Code
Need Help!

#2 Ronald

Ronald

    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 31,369 posts

Posted 29 March 2014 - 04:31 AM

Hi,

please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Builder support forum: http://ithemes.com/forum/forum/64-builder/

thanks,
Ronald

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