Jump to content

Ithemes Security Disables Video

technical support ithemes security security plugins

  • This topic is locked This topic is locked
1 reply to this topic

#1 Guest_Glen_*

  • Guests

Posted 25 March 2014 - 09:28 PM

I installed iThemes Security to my site (http://www.ffpress.com.au/) and it's fantastic - thanks for your work - but the sponsor video unit I had displaying on the far right now times out and won't load.

Any suggestions what settings I should activate/deactivate to allow this to show?


#2 Ronald


    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 30,385 posts

Posted 31 March 2014 - 03:57 AM

Hi Glen,

ONLY if you have purchased the iThemes Security Pro plugin, please post your support request here: https://ithemeshelp.zendesk.com/home

If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security

thanks for your cooperation,

Join the iThemes Builder Community on Google+.

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.

Also tagged with one or more of these keywords: technical support, ithemes security, security, plugins

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users