Jump to content


Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Where Is The Customer Address Stored?

checkout address customer

1 reply to this topic

#1 karen

karen

    Member

  • Members
  • Others: Exchange - Stripe, Premium Exchange Addon, 3rd Party Exchange Addons
  • PipPip
  • 16 posts

Posted 30 March 2014 - 08:06 PM

Hey there -

When my customers register or checkout they are asked for their street address. Where does this data go? I do not see it on their profile. I am using WordPress Genesis and Stripe. Help.

Thanks,
K

#2 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 5,959 posts
  • LocationOklahoma City, OK

Posted 31 March 2014 - 01:49 PM

Hi K,

You won't actually see it in their profile.  However, you will see it if you go into the Payment Details screen for any given transaction, both their Billing and Shipping addresses.

Let us know if you have any additional questions.

Thanks,

Elise



Reply to this Topic


ATTENTION
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Exchange ecommerce plugin forum.


  



Also tagged with one or more of these keywords: checkout, address, customer

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users