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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
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During the Holidays (Dec. 22 - Jan. 2) our support staff will spend well-deserved time with their families and loved ones.
We can not guarantee the same level of support that you are used to.
Moderators will check in on the support forum, but response times may be longer than expected.
Your iThemes support team wishes you happy holidays!
Ithemes Security: Comparison To Wordfencewordfence
Posted 02 April 2014 - 06:27 PM
Posted 03 April 2014 - 09:34 AM
Thanks for your interest in iThemes Security!
iThemes Security (formally Better WP Security) was designed to completely replace other security plugins. It does more than most others on the application layer (jQuery, hide backend, etc) and is better paired with a network protection plugin like CloudFlare than a plugin(s) that is trying to do the same thing. In case you haven't seen it I've linked to the sales page below covering the current and upcoming features.
Please let me know if you have any other questions!