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Banned Hosts Can Still Acces My Website

banned host security

2 replies to this topic

#1 Guest_Marga_*

Guest_Marga_*
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Posted 04 April 2014 - 01:52 AM

Hello,

Last week was the plugin changed into Ithemes security. And since then the banned hosts can still access my website.
Before it was working good.
I have enabled black list, banned users, banned hosts. Maybe I do something wrong.
And the feature to delete from logs all in once, I don´t like. It was very helpfull for me to delete only the logs I want to delete.

I´m thankfull for any answer.
Kindly Regards from Germany
Marga

#2 Guest_Brent_*

Guest_Brent_*
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Posted 07 April 2014 - 11:25 AM

I am also having this same issue. Is it a known issue with a fix?

#3 Ronald

Ronald

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Posted 10 April 2014 - 11:50 PM

Hi,

ONLY if you have purchased the iThemes Security Pro plugin, please post your support request here(using your iThemes username and password): https://ithemeshelp.zendesk.com/home

If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security

thanks for your cooperation,
Ronald

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