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Ithemes Security


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#1 Guest_nblxhd_*

Guest_nblxhd_*
  • Guests

Posted 04 April 2014 - 03:11 AM

Sorry, I did not know where to write.


After upgrading from BWS in Ithemes Security crashes error - " Unable to release a lock on your .htaccess or nginx.conf file. If the problem persists contact support. ".


How to fix ?

#2 Ronald

Ronald

    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 31,375 posts

Posted 04 April 2014 - 04:08 AM

Hi,

if you have purchased the iThemes Security Pro plugin, please log in and post your support ticket here: https://ithemeshelp.zendesk.com/home

If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security

thanks for your cooperation,
Ronald

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