Jump to content

Ithemes Security

This topic has been archived. This means that you cannot reply to this topic.
1 reply to this topic

#1 Guest_nblxhd_*

  • Guests

Posted 04 April 2014 - 03:11 AM

Sorry, I did not know where to write.

After upgrading from BWS in Ithemes Security crashes error - " Unable to release a lock on your .htaccess or nginx.conf file. If the problem persists contact support. ".

How to fix ?

#2 Ronald


    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 30,145 posts

Posted 04 April 2014 - 04:08 AM


if you have purchased the iThemes Security Pro plugin, please log in and post your support ticket here: https://ithemeshelp.zendesk.com/home

If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security

thanks for your cooperation,

Join the iThemes Builder Community on Google+.

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.