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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Important Security Update for All iThemes Customers - please read this
Posted 08 April 2014 - 02:36 PM
Also, is there a membership fee I can pay each year to continue getting all the features membership give me?
Posted 08 April 2014 - 04:23 PM
Thanks for your interest in BackupBuddy!
Your license is good for one full year and it gives you access to updates and support. It does not affect the functionality of your plugin. You can continue using it after the year normally. If you would like to renew after your year is up we offer a 25% Customer Loyalty Discount.
Please let me know if you have any other questions!
Posted 09 April 2014 - 12:50 PM