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Important Security Update for All iThemes Customers - please read this



In "file Change Detection"

file detection file change detection

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1 reply to this topic

#1 Guest_Warren_*

Guest_Warren_*
  • Guests

Posted 07 May 2014 - 08:27 PM

Hey Buddy

After installing the latest itheme security plugin to my website http://increase-page-ranking.com and do some configuration about File Change Detection. The left box of the said File Change Detection is empty. All I see is "0" that is suppose to be the Tree View of the folder that I need to check what are the files/folder that I need to exclude in detecting file changes.

Please let me know what are the things that makes the left box of the File Changes Detection Option is empty. If the Tree View of this box is working I can easily select the folder or files that i need to exclude in the File Changes Detection process.

Best regards

Warren

#2 Ronald

Ronald

    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 30,536 posts

Posted 08 May 2014 - 02:18 PM

Hi Warren,

if you have purchased the iThemes Security Pro plugin, please sign in and submit a ticket in our helpdesk here: https://ithemeshelp.zendesk.com/home

If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security

Thanks for your cooperation,

Ronald

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