Backup Buddy LicenseBackup Buddy License
Posted 20 May 2014 - 08:30 PM
Posted 21 May 2014 - 02:52 AM
please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Licensing support forum: http://ithemes.com/forum/forum/175-licensing-issues/
In that forum you will also find this topic: http://ithemes.com/forum/topic/59293-common-fixes-read-before-posting/ that most likely will resolve the issue,
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To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.