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Posted 23 May 2014 - 06:20 AM
I am running a network of websites on Wordpress and I am considering to purchase iTheme PRO. However, I have one question.
Does it have or not an WhiteList for IP?
If not, is it possible to fix this, and when?
What can I do in the mean time so I am not locked out when working on my website and make lots of requests, or not to block crawlers?
Posted 23 May 2014 - 09:41 AM
iThemes Security does have a Whitelist feature. If it's not functioning correctly please update to the most current version of 4.2.4 and see if that helps.
If it doesn't help:
You can submit a bug report here: http://ithemes.com/security/bugs/
If you have purchased the iThemes Security Pro plugin, please post your support request here: https://ithemeshelp.zendesk.com/home
If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security