Jump to content


Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Wp-Ecommerce


This topic has been archived. This means that you cannot reply to this topic.
1 reply to this topic

#1 Guest_Chris_*

Guest_Chris_*
  • Guests

Posted 23 May 2014 - 04:58 PM

Apologies if this is a daft question

I have a site with several hundred products in wp-ecommerce.

Will back-upbuddy also handle the product migration?

I can't see on the back-up buddy sales page, a clear mention that it will handle that data, as well as blog posts etc...

Thanks in advance

#2 Jeremy Trask

Jeremy Trask

    Moderator

  • Moderators
  • Others: All Plugins, Builder, Members, Toolkit
  • 13,417 posts

Posted 24 May 2014 - 06:13 AM

Hi Chris

Thanks for your enquiry concerning BackupBuddy.

The response below speaks in general terms that you can apply to your particular ecommerce solution - I don't want to make any assumptions about what you may be using.

The database backup will by default include all database tables whose table names start with the table name prefix that is defined in the wp-config.php file. For example, if the table name prefix is defined as wp_ (the prefix that WordPress uses by default) then all database tables in the WordPress database whose names start with wp_ will be included in the backup - so this would be the core WordPress tables such as wp_posts, wp_options, etc. plus any additional tables created by plugins or themes whose names also start with that prefix.

Usually plugins/theme will create tables that conform to this naming _but_ just occasionally some plugins _may_ create tables that use some other naming. In this case you can tell BackupBuddy to include some specific additional tables in the backup or tell it to backup _all_ tables in the WordPress database - so basically you are covered whatever the case but you may need to adjust the configuration to account for the specifics of your site.

If you are _sure_ that the database tables created by your wp-ecommerce solution conform to the WordPress naming convention then you are good to go.

If you are not sure about this then you might want to check with the developers of the ecommerce plugin/solution just to be sure.

Please note that BackupBuddy will only backup the WordPress database (the database that is identified in the wp-config.php file) so if your ecommerce solution actually creates a separate database it would not be included in any BackupBuddy backup. Again if you are not sure about this you can check with the developers of your ecommerce plugin/solution. This isn't a common thing but it would be remiss not to highlight the possibility to you.

One more thing to consider - doing a simple site restore is very straightforward. You do mention a migration and this can be more complicated if the developers of the ecommerce solution have not designed it with site portability in mind and again you might want to check this with them. Ensuring a problem free migration of an ecommerce site is obviously very important and so you don;t want surprises. BackupBuddy has tools for "fixing up" any niggling issues after a migration if anything slips through the net that was not identified to you by the ecommerce solution developers.

A lot of this can hinge on how closely the ecommerce solution is coupled with WordPress. If it is fully integrated then it's much simpler than if it is essentially a "separate" application that is loosely coupled into WordPress by interfacing functionality in the theme or a plugin.

If you enquire of any other supplier of a backup solution please be sure that they provide you with the same sort of information - if not then they are not being diligent in their response.

I hope this provides the information you need, if you have any additional question or clarification required in this respect please let us know, thanks.

Regards...jeremy

"Everything will be all right in the end. If it isn't all right yet then it isn't the end."